At SRASAC we understand that talking about what you’ve been through can be difficult and some people prefer to communicate in different ways.
We are pleased to say that as well as the telephone Helpline service we now offer written support via text message or email from specially trained volunteers. The support offered will be in line with that of the telephone Helpline service.
These services are confidential and anonymous, you don’t have to give us your real name or any name at all if you don’t want to, and we won’t ask for it. We use a system that anonymises your email address and telephone number which means you have control over if and when you tell us who you are. We do not see any of your contact details. If you want to self-refer into our Counselling or ISVA Service you can do this via the link on the Counselling or ISVA pages of this website, or by calling the Helpline.
Referrals cannot be taken via text or email.
If you feel like you want to talk, you can text or email at any time. You will then receive a response during opening hours. We aim to respond to text messages/emails within 4 working days.
Text: 07717 98 95 98 (charged at standard UK rate).